FAQ

What is the Pranaire Reset Ritual?

The Pranaire Reset Ritual Acupressure Mat & Pillow is designed to help you create a relaxing daily wellness routine. Its pressure points provide a stimulating sensation while you rest, breathe, and unwind.

How do I use the acupressure mat?

Place the mat on a flat, stable surface, such as the floor. Slowly lie down, positioning the pillow comfortably beneath your neck. Beginners can wear a thin shirt to soften the sensation.

How long should I use it?

Start with 5–10 minutes per session. As you become more comfortable, gradually increase to 15–20 minutes based on your personal preference.

Does the mat hurt?

You may experience a strong or prickly sensation when you first lie down. This can become more comfortable as you adjust. Stop immediately if you experience pain, numbness, or skin irritation.

When is the best time to use it?

You can enjoy your Reset Ritual after a long day, following exercise, or whenever you want to take a few quiet moments for yourself.

How do I clean my acupressure mat?

Follow the care instructions supplied with your product. Avoid machine washing or soaking components unless the manufacturer specifically confirms they are washable.

How long does shipping take?

Shipping times vary depending on your location and the supplier's fulfillment schedule. Estimated delivery information will be provided when available.

What is your return policy?

We accept eligible return requests within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.

To request a return, email pranairerituals@gmail.com with your order number. Please review our Refund Policy for full details.

How can I contact Pranaire?

For questions about your order or product, email pranairerituals@gmail.com. We're happy to help.

Is the acupressure mat suitable for everyone?

The Reset Ritual is intended for general relaxation and wellness, not medical treatment. Consult a healthcare professional before use if you are pregnant, have a bleeding disorder, reduced skin sensation, a relevant medical condition, or concerns about pressure on your skin.